Terms & Conditions

Last Updated: September 28, 2025

1. Introduction

These Terms and Conditions ("Terms", "Terms and Conditions") govern your relationship with BIS CONNECT TRAINING LTD (Registration Number: 15747813) ("us", "we", or "our") regarding the use of our mobile app development services.

Please read these Terms and Conditions carefully before using our services. By accessing or using our services, you agree to be bound by these Terms.

2. Company Information

BIS CONNECT TRAINING LTD
Registration Number: 15747813
Email: [email protected]
Address: 88 Ffordd Pennant Mostyn CH8 9NY HOLYWELL

3. Services

BIS CONNECT TRAINING LTD provides mobile application development services including but not limited to:

  • iOS application development
  • Android application development
  • Cross-platform mobile app development
  • Mobile app consultation and strategy
  • User interface and user experience design
  • Quality assurance and testing
  • App store optimization
  • Maintenance and support services

4. Service Agreement

4.1 Project Scope

Each project will be governed by a separate service agreement that outlines specific deliverables, timelines, costs, and project requirements. The service agreement, together with these Terms, constitutes the complete agreement between the parties.

4.2 Client Responsibilities

The Client agrees to:

  • Provide accurate and complete project requirements
  • Supply necessary content, images, and materials in a timely manner
  • Respond to requests for feedback and approval within agreed timeframes
  • Make payments according to the agreed schedule
  • Provide access to necessary systems and accounts as required

5. Payment Terms

5.1 Project Payments

Payment terms will be specified in each individual service agreement. Generally:

  • Projects typically require an initial deposit before work commences
  • Milestone payments may be required based on project complexity
  • Final payment is due upon project completion
  • Late payments may incur additional charges

5.2 Currency

All payments are quoted and payable in the currency specified in the service agreement, typically USD or the local currency of the client's country.

6. Intellectual Property

6.1 Client IP

The Client retains ownership of all intellectual property provided to us for the project, including but not limited to content, images, logos, and trademarks.

6.2 Developed IP

Upon full payment, the Client will own the intellectual property rights to the completed mobile application, including source code and design assets specifically created for the project.

6.3 Third-Party Components

Some projects may incorporate third-party libraries, frameworks, or tools. These remain subject to their respective licenses and terms.

7. Confidentiality

We maintain strict confidentiality regarding all client information and project details. We may require execution of separate non-disclosure agreements for sensitive projects.

8. Warranties and Disclaimers

8.1 Service Warranty

We warrant that our services will be performed in a professional manner consistent with industry standards. We provide a warranty period for bug fixes as specified in the service agreement.

8.2 Disclaimers

Except as expressly stated, we make no warranties regarding:

  • App store approval or ranking
  • Market success or user adoption
  • Compatibility with future OS updates
  • Third-party service availability

9. Limitation of Liability

Our liability for any claim arising from our services is limited to the total amount paid by the Client for the specific project. We shall not be liable for any indirect, special, incidental, or consequential damages.

10. App Store Policies

Mobile applications must comply with Apple App Store and Google Play Store guidelines. We make reasonable efforts to ensure compliance, but app store approval is not guaranteed. Additional work required for approval may incur extra costs.

11. Support and Maintenance

Post-launch support and maintenance services are available under separate agreements. The scope and terms of ongoing support will be detailed in maintenance agreements.

12. Project Changes

Changes to project scope, features, or requirements may result in additional costs and timeline adjustments. All changes must be agreed upon in writing.

13. Termination

13.1 Termination by Client

The Client may terminate services with written notice. Payment is due for all work completed up to the termination date.

13.2 Termination by Us

We may terminate services in case of non-payment, breach of terms, or if the Client fails to provide necessary cooperation.

14. Force Majeure

Neither party shall be liable for delays or failures in performance resulting from acts beyond reasonable control, including but not limited to natural disasters, war, government actions, or pandemics.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of UK courts.

16. Data Protection

We process personal data in accordance with our Privacy Policy and applicable data protection laws. By using our services, you acknowledge that you have read and understood our Privacy Policy.

17. Communication

All official communications should be sent to [email protected]. We will communicate project updates and important information through email and agreed-upon project management tools.

18. Entire Agreement

These Terms, together with any signed service agreement, constitute the entire agreement between the parties and supersede all prior or contemporaneous understandings.

19. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

20. Contact Information

For questions regarding these Terms and Conditions, please contact us at:

Email: [email protected]
Address: 88 Ffordd Pennant Mostyn CH8 9NY HOLYWELL
Registration Number: 15747813